Policies, Procedures and Forms
Universal English has many policies, procedures and forms to ensure we make consistent decisions.
All staff and students are welcome to browse our policies
Please contact your teacher, manager or reception if there is something you don’t understand.
ST01 Appeals Form
St02 Complaints Form
St03 Refund Application
ST06 General Request Form
ST12 Deferment or Suspension of Enrolment
ST13 Release Letter Request
ST14 Student Contact Details Change
AD15 Credit Card Authorisation